Privacy and Regulations
General Terms and Conditions
Confidentiality
Professional Secrecy
According to the NIP professional code (Article 71), the law (Article 88 of the BIG Act and Article 457 of the WGBO), and the Youth Act (Article 7.3.11), psychologists are bound by professional secrecy, meaning they are obligated to keep confidential anything they learn in the course of their profession. Clients can trust that they can speak freely with a psychologist without their information becoming public.
PERSONAL DATA
PROCESSING OF PERSONAL DATA
Personal data of clients are processed by Psylicht for the following purposes:
- Administrative purposes
To identify you. - Communication
To communicate about the treatment with you or important others (only with your consent). - Carefulness
To provide psychological treatment carefully and verifiably (various background information is important for making the correct treatment indication, tracking progress, evaluating, and adjusting treatment if necessary). - Legal Obligation
To comply with the legal requirement to provide certain information to the DIS (DBC Information System) regarding treatments covered by the Healthcare Insurance Act.
Treatment Agreement
The basis for collecting and processing these personal data is the treatment agreement, which you sign for approval at the start of the treatment.
COMPLAINTS
At Psylicht, we highly value the protection of your personal data. We do our utmost to ensure that your data is handled securely and confidentially. If you have a complaint about the processing of your personal data, you can contact Ms. Drs. E.M. van der Pal directly.
She will take your complaint seriously and do everything possible to find a reasonable solution together. Additionally, you always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the supervisory authority for privacy protection.
We are always ready to handle any concerns or complaints about the processing of your personal data in a professional and careful manner.
RIGHT OF ACCESS, CORRECTION, OR DELETION OF YOUR DATA
You have the right to request access to, correction of, or deletion of your data. Please refer to our contact page for this.
To prevent misuse, we may ask you to adequately identify yourself. If you request access to personal data linked to a cookie, you must send a copy of the specific cookie. You can find this in your browser settings. More information about enabling, disabling, and deleting cookies can be found in your browser’s instructions or Help function.
Deleting Tracking Cookies Set by Third Parties
Some tracking cookies are placed by third parties that, among other things, show you advertisements via our website. You can delete or permanently block these cookies via your browser settings.
More Information About Cookies?
You can find more information about cookies on the following websites:
- Consumentenbond: What are cookies?
- Consumentenbond: How to delete cookies – step-by-step guide
- Consumentenbond: Blocking tracking cookies with an ad blocker
COOKIES AND JAVASCRIPT
Cookies
No Use of Cookies
We do not use cookies that collect or store personal data on our website. Instead, we use alternative techniques such as JavaScript and session storage to improve website functionality without processing personal data.
Alternative to Cookies: Session Storage
We use session storage, a temporary storage method in your browser. This ensures that our website functions properly without using cookies. With session storage, we only store temporary data, such as website structure information. These data are not linked to personal information and are automatically deleted when you close your browser.
Google Analytics
We use Google Analytics without cookies to gain insights into website usage. All data are fully anonymized, and no personal data are collected or stored.
- IP Address Anonymization
Your IP address is anonymized before processing. - Cookieless Tracking
The data analysis tools we use operate without cookies and only collect anonymous data such as page visits and session duration. - Processing Outside the EU
Google stores the anonymized data in accordance with European law.
Social Media Buttons
Our website includes buttons that allow you to share content via social media (such as Facebook and Twitter). These buttons are loaded without cookies and do not collect personal data through our site. For more information on how these platforms process data, please refer to their privacy statements.
JAVASCRIPT
We use JavaScript to ensure our website functions optimally. This means that some interactive features, such as dropdown menus and navigation tools, rely on JavaScript.
- Forms
Our online forms use session storage to temporarily store data while you fill them in. These data are only used for the correct functioning of the form and are deleted when you close your browser.
Summary
- We do not use cookies for tracking or other purposes.
- Data is only stored locally and temporarily via session storage, without processing personal data.
- We use cookieless solutions like Google Analytics without cookies to analyze website usage.
- If you have questions about our cookieless approach, please contact us at contact@psylicht.nl.
Privacy
Privacy Statement
Psylicht highly values careful handling of your data. Therefore, this privacy statement.
Your File
The law requires psychologists to maintain a client file. This file contains necessary information to:
- Provide proper care and conduct thorough examinations.
- According to the WGBO/Youth Act, treatment providers are legally required to keep files for 15 years.
- Outside a treatment context, Psylicht keeps your file for 20 years.
Your Rights
As a client, you have the right to inspect or receive a copy of the information in your file. If you find factual inaccuracies, you can request us to correct or supplement the information. If you disagree with the information in your file, you can ask us to add your own statement (your opinion) to the file.
You also have the right to request the deletion of (parts of) your file. We generally honor these requests unless we believe that the interests of others, such as your partner or children, would be harmed.
Confidentiality
As psychologists, we have a duty of confidentiality. This means we only discuss you or your child with others if you explicitly consent. Only in exceptional cases does the law allow us to share information without your consent. In such cases, we will first contact you to discuss the disclosure.
Rights of You and Your Children
- Children under 12 years old → Parents with parental authority exercise the child’s rights.
- Children aged 12-16 years → Both the child and parents with parental authority exercise the child’s rights.
- Children aged 16 and older → The child exercises their rights independently.
If a child or adult is unable to exercise their rights due to a disability or mental condition, the legal guardian, mentor, or curator acts on their behalf. If none is appointed, the partner, parent(s), siblings, or an adult child may exercise these rights.
Legal Basis for Processing
The Dutch Data Protection Authority (AP) must base the use of personal data on one of the legal grounds from Article 6 of the GDPR. This includes fulfilling a task of public interest or exercising official authority.
Security of Personal Data
Under Article 32 of the GDPR, we take appropriate technical and organizational measures to prevent data loss or unlawful processing.
We anonymize IP addresses in log files before storage and retain logs for 31 days before deleting them, keeping only aggregated data for website analysis.
We never share personal data with third parties, except when required for criminal investigations.
For additional info we kindly refer you to our dutch website